How do guests pay with Pay now or at the counter?

  1. After guests place an order from your digital menu, they can tap Pay now on the order confirmation screen to pay immediately by card in their browser.
  2. When platform payments are connected, guests can also add a tip or split the bill with their group during the same payment — no card terminal needed at the table.
  3. On Pro and Premium, guests can alternatively choose Pay at restaurant. The order then stays open and appears in Orders → Current orders under Payment pending until staff collect payment by card terminal or cash.
  4. On the Free Plan, Pay at restaurant is only offered when platform payments are not connected, so guests always have exactly one sensible way to pay.
  5. Guest card payments are available on the Free Plan once Stripe is connected under Platform payments. Stripe onboarding takes about ten minutes.
  6. Every payment lands in your Stripe account with payouts on Stripe's normal schedule, and each order shows its payment state in your dashboard for easy end-of-day reconciliation.
  7. Guests paying by Pay now free your staff from running the card terminal — during peak hours that is several minutes saved per table, plus faster table turns. Restaurants typically see a large share of dine-in guests choose Pay now once it is available.

Still need help?

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