How do staff handle counter (cash) payments?
- When guests choose Pay at restaurant, orders appear in Orders → Current orders in the Payment pending column.
- Open the order card and confirm items while the guest pays at the counter.
- Move the order to the next status (for example preparing or served) once payment is received, or use the payment actions on the order card.
- Kitchen view focuses on dish prep and may hide Payment pending. Use the board view for cash and counter payments.