Can guests receive order updates by SMS or WhatsApp?

  1. Guests who provide a phone number with their order can receive order status updates by SMS or WhatsApp.
  2. Updates are sent automatically as your team moves the order through its statuses.
  3. Message and data rates may apply, depending on the guest's mobile plan.
  4. You can also enable SMS or WhatsApp review reminders under Settings → Integrations to nudge guests after their visit.

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