Guests open your public restaurant profile and tap Reserve. The booking widget works in any phone or desktop browser — no app or account needed.
They choose the party size, date, and one of the available time slots. Only slots that fit your reservation settings and current bookings are shown, so double bookings cannot happen.
Guests enter their name and contact details and confirm the booking. If you require a deposit, they authorize the card hold at this step.
The reservation appears instantly under Tables → Floor for the selected day, and your team sees it alongside walk-ins during service.
Guests receive a confirmation with the date, time, and party size, and can use it to check or manage their booking.
Configure everything — slot intervals, party size limits, lead time, and deposits — under Tables → Floor → reservation settings. On Premium, the AI phone can also take reservations from incoming calls.
Reservations made online never double-book a table, because the widget only offers slots your floor plan can actually take. For special cases — large groups, private hire, unusual times — guests can use the built-in chat instead, and you confirm manually. Walk-ins and reservations coexist on the same floor plan, so your team always sees the full picture for the evening. Overbooking by design is not possible — a slot disappears the moment it is taken.
