How do guests see allergen and dietary information?

  1. When you add allergy tags and dietary labels to a dish (Profile → Menu → edit item → Dietary & allergens), guests see them directly on the dish page before they order.
  2. Guests can open any dish to read its description, ingredients notes, and allergen icons. Tags such as vegetarian, vegan, gluten-free, or nuts appear as clear visual markers on the menu.
  3. Guests with dietary needs can also scan the category list for tagged dishes, which reduces back-and-forth questions to your staff during service.
  4. Keep allergy data accurate and review it whenever a recipe or supplier changes. dinerr displays exactly what you enter — it does not replace professional allergen advice or your legal labeling duties.
  5. Tip: fill in dietary tags for your ten best-selling dishes first. It takes minutes and immediately makes the menu safer and more welcoming for guests with restrictions.
  6. Guests increasingly check allergen info before choosing a restaurant at all. A fully tagged menu is not just a safety feature — it is a discovery advantage, because guests with restrictions actively look for venues that make this easy. When in doubt about an ingredient, leave the tag off and let guests ask — an incorrect “safe” label is far worse than no label. Your team can always answer through the built-in guest chat.

Still need help?

Contact us at [email protected] · · +1 831 273 1336.