Can I use dinerr without guest platform payments?

  1. Yes. The digital menu, QR ordering, order management, tables, team, chats, and analytics all work without connecting Stripe. Many restaurants start this way and add online payments later.
  2. Guest payments are optional and only available in supported countries. Menus and core restaurant tools can be used with counter payments. Partner integrations have separate country requirements.
  3. Without online payments, guests still order from the QR menu or your public profile, and staff see every order in Orders → Current orders. Guests simply pay at the counter or at the table as they would with a paper menu.
  4. Staff can also create dine-in or takeaway orders manually from Orders → New order, so phone-in and walk-in guests are covered without any payment connection.
  5. When you are ready, connect platform payments from Payments → Platform payments. Stripe onboarding takes about ten minutes, and Pay now appears on the guest menu as soon as the account is verified.
  6. There is one trade-off to know: without platform payments, guests cannot use Pay now, split bill, or card tips. When those become relevant for you, connecting Stripe unlocks them in one onboarding session. Many restaurants run permanently this way — especially cash-first venues and markets where card adoption is low. You lose nothing by starting without payments and adding them later.

Still need help?

Contact us at [email protected] · · +1 831 273 1336.