What distribution channels are supported?

  1. Guests can order for dine-in, takeaway, and delivery from your digital menu. Dine-in orders usually start from a table QR code, while takeaway and delivery orders come through your public restaurant profile or a general menu QR code.
  2. Phone orders are covered too: on Premium, the dinerr AI phone answers calls 24/7 in 49 languages, books tables, and takes pickup and delivery orders by phone, paid on pickup or delivery, so you never miss a customer during rush hours.
  3. Enable the channels you offer under Profile → Details → Available services, and set VAT per order type under Payments → Taxes & currency so receipts and reports stay correct.
  4. Every order, whatever the channel, lands in Orders → Current orders for your team to prepare, track, and complete from one board.
  5. Browse the rest of this support page for deep dives on QR ordering, split bill, tips, and reservations.
  6. You can change channels anytime as your operation evolves — many restaurants start with dine-in QR ordering only, then switch on takeaway and delivery once the kitchen rhythm is stable. Guests only ever see the channels you have enabled.

Still need help?

Contact us at [email protected] · · +1 831 273 1336.