How does dinerr handle my data and privacy?

Your restaurant and guest data are stored securely and used only to run your menus, orders, reservations, payments, and analytics. We never sell your data or your guests' data to third parties.

Read our Privacy Policy for the full details on what we collect, why we collect it, how long we retain it, and the rights you have over your information.

Data backup and export tools are available on Pro and Premium. Free Plan users can contact support about account-data requests. Settings → Data backup.

Guest personal data is limited to what is needed to fulfil orders and reservations, such as contact details and order history. Guests can request a copy or deletion of their data through the same privacy channels.

To delete your owner or staff account, follow the steps on our Account deletion policy page or email [email protected] from your registered owner email and we will confirm the request.

We apply the same standards across every country we operate in: encrypted connections, access limited to what each feature needs, and regular reviews of what we store. Questions about a specific data point? Email [email protected] and our privacy contact will answer directly.