How do I contact dinerr support?

  1. Start by searching this support page: most setup, billing, and menu questions are answered step by step in the guides here, and the search box at the top filters every article instantly.
  2. Use live chat where it is available, or email [email protected]. Include what you were trying to do and a screenshot if something looks wrong.
  3. You can also email [email protected] or call +1 831 273 1336. Always include your restaurant name and the email address on your account so we can find your venue quickly.
  4. For billing questions, add your Stripe customer details or the last invoice date if you have them. For technical issues, tell us which browser or device you use and when the problem started.
  5. If an issue is blocking service, say so in your message. Include your account email, restaurant name and the affected order or feature so support can investigate.

Still need help?

Contact us at [email protected] · · +1 831 273 1336.