What is white-glove onboarding?

  1. White-glove onboarding is a paid one-time service. Our team sets up your menu, tables, integrations and Google profile for you, remotely over video and chat.
  2. Request it from Settings → Plan on Pro or Premium, monthly or annual, including during your trial. It isn't available on the Free plan.
  3. You pay once through Stripe checkout. There's no subscription, and cards that need 3-D Secure work.
  4. After payment, Settings → Plan shows the status Booked and our team contacts you to schedule the setup. If a payment fails, you can retry from the same place.
  5. We help import your menu, set up your floor plan and hours, connect eligible integrations and show your team the daily routine.
  6. Send us your current menu in any format, such as a PDF, photos or a link. Everything we set up stays editable by you.

Still need help?

Contact us at [email protected] · · +1 831 273 1336.

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