Open Manage billing in Stripe to cancel or change your subscription. Cancel before the trial ends to avoid a paid subscription charge. Check the effective date shown in Stripe; when paid access ends, your account moves to the Free Plan.
After the downgrade you keep Profile (including profile QR codes), Settings, guest payments, and Orders → New order and Past orders.
Tables, Analytics, Reviews, Chats, Staff accounts, Current orders, data backup, and integrations are disabled on the Free Plan.
Nothing is deleted: your menu and restaurant profile stay live for guests, and all
Pro or Premium data is restored when you upgrade again.
Tip: if you only need a break, downgrading is safer than deleting your account — guests keep ordering, and you can return to a paid plan anytime.
Before downgrading, export anything you want to keep from Analytics and data backup, since those sections close with the paid plan. Your menu, profile, and guest-facing pages need no export — they stay online exactly as they are. Your data exports remain available while you are still on the paid plan, so run a final backup before the downgrade date if you want an archive of analytics and order history.
